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Inbound SIP

Calls from Simwood to customers (i.e. calls received on Simwood DDIs/DIDs mapped to SIP) will originate from one of the following addresses:

194.0.210.132

194.0.210.133
194.0.210.134
194.0.210.135
194.0.210.136
194.0.210.137
194.0.210.138
194.0.210.139
194.0.210.140
194.0.210.141
194.0.210.142

194.0.210.50
194.0.210.51
194.0.210.52
194.0.210.53
194.0.210.54
194.0.210.55
194.0.210.56
194.0.210.57
194.0.210.58
194.0.210.59

194.0.210.61 - NEW

For firewall purposes please allow any traffic from 194.0.210.0/24.

None of the above addresses will respond to PINGs as ICMP is blocked. Any attempt to scan any of these addresses will result in an automatic and unconditional ban of your IP address from the network.

Unless configured differently INVITEs will usually be of the form sip:<DDI>@<customer-domain> where <DDI> is the DDI/DID concerned in e164 format, e.g. 44203026XXXX.

Incoming CLID will be passed as received and not processed. DTMF is as per rfc2833. Privacy will be set in RPID.

We support most wide-band/HD and narrow-band codecs as below. We will offer the below codecs but accept your preference, transcoding where necessary. Naturally, HD calls will only be HD end-to-end where not traversing the PSTN (e.g. Simwood on-net calls and calls from Simwood peers). The first position codec in our INVITE will indicate whether end-to-end HD is possible, i.e. if it is a narrowband codec then the call originates from a non-HD source such as the PSTN and whilst HD codecs are offered for convenience audio will be down-sampled.

The table below is in order of our opinion on audio quality for general use although certain codecs in the list have niche applications which may make them more suitable. We particularly recommend the two Broadvoice codecs where customer equipment is compatible, whilst G.711 and G.729A offering most universal support. Naturally, we advise customers that avoiding transcoding along the voice path is more important than codec choice alone.


 Name  Sampling  HD  More info
 Broadvoice (BV32)  16kHz  HD   Broadcom codec comparison
 G.722.1C (Siren 14)  32kHz  HD  Polycom Siren 14
 G.722.1 (Siren 7)  16kHz  HD  Polycom Siren / G.722.1
 speex  16kHz / 32kHz  HD  speex.org
 G.722  16kHz  HD  Wikipedia
 G.711 a-law / μ-law  8kHz    Wikipedia
 Broadvoice 16 (BV16)  8kHz    Broadcom codec comparison
 G.726  8kHz (32kbit/s)    Wikipedia
 G.729a / G.729b  8kHz    Wikipedia
 GSM  8kHz    Wikipedia
 speex  8kHz    speex.org
 iLBC  8kHz    Wikipedia
 G.723.1 *  8kHz    Wikipedia

* G.723.1 may be offered in INVITEs but is not guaranteed to be available. It should therefore always be offered only with another supported codec as an alternative.